Legal

Dotvocal Innovation S.r.l.
Registered Office: Piazza Pinelli 1/7, 16124 Genoa
VAT No.: 02650420991

Privacy

This website is created and managed by Dotvocal Innovation S.r.l. Dotvocal Innovation S.r.l. is committed to ensuring the privacy and security of personal data for any individual accessing the website, in compliance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).

For other websites accessible via links on the Dotvocal website, please refer to their respective privacy policies.

Data Processing Ownership

The ownership of data processing related to identified or identifiable persons resulting from the consultation of this site belongs to Dotvocal Innovation S.r.l., with its registered office at Piazza Pinelli 1/7, 16124 Genoa.

The Data Protection Officer (DPO), or Responsible for Data Protection (RPD), appointed by Dotvocal Innovation S.r.l. is Enrico Reboscio.

For any reports or requests, please write to privacy@dotvocal.com.

Location of Data Processing

The processing of data related to this site takes place at the headquarters of Dotvocal Innovation S.r.l. in Genoa, Piazza Pinelli 1/7, 16124 Genoa, and is carried out solely by authorized personnel.

Consent to Data Processing

Any collection of personal data from visitors is carried out only after obtaining explicit consent from the individual concerned. The collected data is not disclosed or shared with third parties unless explicit consent is given by the data subject, who may revoke their consent at any time.

Types of Data Collected

The website www.dotvocal.it and the voice interaction applications developed by Dotvocal automatically collect IT-related technical information regarding the hardware and software used by visitors and may record phone calls, always in compliance with privacy law No. 679/16.

These data are collected solely for the purpose of improving service quality and providing aggregated statistics regarding site usage. Under no circumstances do these data reveal personal information about visitors.

If a visitor voluntarily provides personal data to access certain services and/or request service provision, Dotvocal Innovation S.r.l. will ensure that explicit consent for data processing is requested.

Data Processing Methods

The collected data is processed using automated tools and is retained only for the time strictly necessary to achieve the purpose for which processing is authorized.

User Rights

Under Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), individuals whose personal data is collected have the right at any time to:

• Obtain confirmation of the existence of their data,
• Access the content and origin of their data,
• Verify the accuracy of the data,
• Request integration, updates, or rectifications of their data.

Privacy Rights

Under the same Regulation, individuals also have the right to:

• Request the deletion, anonymization, or blocking of data processed in violation of the law,
• Object, for legitimate reasons, to the processing of their data.

Such requests should be addressed to:
Dotvocal Innovation S.r.l., Piazza Pinelli 1/7, 16124 Genoa.

Legal Disclaimer

The use of the Dotvocal Innovation S.r.l. website implies acceptance of the following terms:

• The documentation, images, artistic and graphic work, software, and other website content are the exclusive property of Dotvocal Innovation S.r.l.
• It is not permitted to copy, modify, upload, download, transmit, or republish the trademarks and content of the website for redistribution to third parties for commercial purposes without written consent from Dotvocal Innovation S.r.l.
• Dotvocal Innovation S.r.l. assumes no liability for:
  • The content published on this website and its possible use by third parties,
  • Any contamination resulting from access, interconnection, or downloading of material and software from this website.

Therefore, Dotvocal Innovation S.r.l. shall not be held liable for any damages, losses, or harm of any kind suffered by third parties due to interaction with this website or as a result of the use of its published content, including the software used.